Understanding Self-Service Technologies Empowers
The trend of self-service technologies in hospitality and tourism organizations is soon to be essential for success. The ability to understand how to make these technologies work for you is much easier than working against it. Having the knowledge and expertise of these new systems indefinitely empowers me, and you, to take our IT capabilities far beyond expected.
"Knowledge is power. Information is power. The secreting or hoarding of knowledge or information may be an act of tyranny camouflaged as humility." - Robin Morgan
The ability to apply the concept to a working environment adds value to my self-marketing but also my organization. Being able to solve and explain IT inquires undoubtedly makes me an asset instead of just an employee. Information is power however, it is what we do to the information we receive that separates us from the rest.
"Information is the currency of today's world. Those who control information are the most powerful people on the planet - and the ones with the most bulging bank accounts." -Matthew Lesko